PRIVACY POLICY

Introduction 
Thank you for visiting Homes By Gellenbeck (“Homes By Gellenbeck”, “we”, “us”, “our”). We respect your privacy and believe in protecting your personal information. When you interact with us through SMS, email, verbally, or by phone, we may collect the following information: name, phone number, email, and physical address. This information is used to follow up with your requests, communicate about your needs and send information via mail or SMS. 

Information We Collect 
When you opt in to our SMS communications, we may collect the following personal information: 

• Name 

• Mobile phone number 

• Email address 

• Home address (if provided) 

• Communication preferences 

How We Collect Information 
We collect personal information through various methods, including: 

• Online forms on our website 

• In-person interactions during consultations or events 

• Phone calls with our representatives 

• Email communications 

Use of Information 
The information collected is used solely for the following purposes: 

• Responding to inquiries about our homebuilding services 

• Providing updates on the status of your home construction 

• Scheduling appointments or meetings 

• Sending important notifications related to your project 

• Enhancing customer service and support 

Sharing of Information 
We value your privacy and do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is only shared with: 

• Authorized personnel within our company who need access to provide services 

• We do not transfer your personal data to any external organization under any circumstance, even with your consent. All user data stays strictly within the organization and is never shared externally.

Opt-In and Consent 
By providing your mobile number and opting in, you consent to receive SMS messages from us related to our services. Consent is obtained through: 

• Verbal agreements during consultations 

Opt-Out Instructions 
You can opt out of receiving SMS messages at any time by replying with any of the following keywords: 

• STOP 

• UNSUBSCRIBE 

• CANCEL 

• QUIT 

Upon receiving your opt-out request, we will promptly remove your number from our SMS list. Please allow up to 10 business days for the opt-out process to be completed. 

Data Security 
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: 

• Secure data storage systems 

• Access controls to limit information access to authorized personnel 

• Regular security assessments and updates 

Data Retention 
Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. 

Message Frequency
Message frequency varies based on your interactions and the status of your homebuilding project. On average, you may receive up to 500 messages per month, though some months may have more or fewer messages depending on activity. These are not automated messages; rather, they are personalized, one-on-one communications between you and Homes By Gellenbeck. The potential 500-message cap accounts for the possibility of ongoing back-and-forth conversations throughout your homebuilding process.

Message and Data Rates
Message and data rates may apply. These charges are determined by your mobile carrier and plan. Please check with your wireless provider for more information.

Help Instructions 
For help, reply HELP to any of our messages. You can also contact our support team directly at office@homesbygellenbeck.com or (405) 777-2267.

Changes to This Policy 
We may update this SMS Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically. 

Contact Us 
If you have any questions or concerns about this SMS Privacy Policy or our data practices, please contact us at: 

Homes By Gellenbeck 
3025 S Division St, Guthrie, OK 
(405) 777-2267 
office@homesbygellenbeck.com 
__________________________________________________________________ 

Thank you for trusting us with your information. 

Homes By Gellenbeck